Repair & Cover Plan For New Customers

Get an emergency repair for just £99 when taken out with a cover plan.

Book an engineer now!

  • Parts & labour included*
  • Fixed price
  • Rapid service

*Parts not included for air source heat pumps.

Get £500 OFF a new A-rated boiler

How it works

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Book an engineer

Have our engineers fix your heating or home related issue for just £99.

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Signup to a cover plan

Once your issue is resolved, our team will discuss which plan is right for you.

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Total peace of mind

With your emergency repair resolved and a cover plan in place, you’re now covered!

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Just want a repair?

Benefit from our lowest cost repair with a cover plan. Don’t want a plan? Pay an additional fee instead.

Frequently Asked Questions

How much with the repair cost me?2023-12-14T15:05:44+00:00

Your repair will cost £99

What’s included in this repair cost?2023-12-14T15:08:52+00:00

For Gas and LPG boilers, call out, labour and parts are included.

For Air Source Heat Pumps, parts are not included and will be charged extra.

What if the repair can not be fixed?2023-12-14T15:20:07+00:00

We will advise you on your options depending on the issue.

On average, 73% of repairs do not need parts and 9 out of 10 repairs are completed within 2 hours.

I just want a repair, not a cover plan2023-12-14T15:22:09+00:00

This Repair & Cover Plan grants you access to our cheapest repair cost when you take out a cover plan afterwards.

If you chose not to take out a cover plan, you may need to pay an additional charge depending on the repair.

Can I chose the cover plan?2023-12-14T15:23:27+00:00

Yes, however our team are here to advise on which plan may best suit you depending on your heating system and it’s general age and condition.

Can I cancel my cover plan?2023-12-15T13:34:02+00:00

You can cancel any cover plan at any time. However, plans cancelled within 90 days of being taken out after a repair will incur an additional charge, depending on the type of repair you had.

Do I need to take out a cover plan before you can fix my fault?2023-12-15T11:14:24+00:00

No. With our Repair & Cover Plan service, we’ll endeavour to repair your fault asap. Once fixed, our team will discuss your cover plan options with you.

What areas of the country do you cover?2023-12-15T13:26:02+00:00

We have engineers on standby throughout the country, ready to respond to your emergency.

How much will we pay if we opt to just have the repair carried out?2023-12-15T13:33:11+00:00

The cost of your repair, without taking out a cover plan afterwards, will depend on the work carried out. We can advise on an estimate over the telephone before you book in an engineer so you can make an informed decision before committing to a repair.

For total peace of mind, and a fixed price, take out a cover plan for a minimum of 90 days following your repair and pay nothing else.

Do you repair faults with Air Source Heat Pumps?2023-12-15T13:31:41+00:00

Yes, for just £99, we will diagnose the issue and if no parts are required, fix your issue at no extra cost. If parts are needed, we will advise on a cost for these parts whilst ensuring the rest of the repair is included within this fixed price repair.

Do you guarantee repairs?2023-12-15T13:35:34+00:00

All repairs are guaranteed for 12 months and are carried out by qualified and registered engineers. Parts are covered by the manufacturers guarantee.

I smell gas, what do I do?2023-12-15T13:37:38+00:00

Smell gas? Act quick! Call us now on 0333 034 6641.

I need a repair but I’m already a cover plan customer2023-12-15T13:40:32+00:00

If you are an active cover plan customer, first check if your plan covers the fault you are experiencing.

If unsure, call us on 0333 034 6641 with your plan details and covered address to hand.

If covered, and you selected a £0 call out plan, we’ll come out and fix your fault as no extra cost.

Simply call us to book in a repair visit.

Why Choose Us?

  • Cover for any kind of home emergency
  • Gas Safe registered engineers
  • Zero callout costs available
  • All work guaranteed for 12 months
  • 24/7 UK manned customer helpline

Call Us On 0333 034 6641

Repairs stats at a glance

  • 75% Fixed in 1 hour
  • 90% Fixed in 2 hours
  • 73% needed no parts
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