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SUPER SALE → 10 Years Free Boiler Servicing with new boiler installations + Free Google Nest Thermostat and Vaillant Advance Filter

Emergency-Cover.com

Emergency Boiler Cover in Newcastle

Get an emergency repair for just £99 when taken out with a cover plan.

Book an engineer now!

  • Parts & labour included*
  • Fixed price
  • Rapid service

*Parts not included for air source heat pumps.

Get £500 OFF a new A-rated boiler

How it works

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Book an engineer

Have our engineers fix your heating or home related issue for just £99.

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Signup to a cover plan

Once your issue is resolved, our team will discuss which plan is right for you.

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Total peace of mind

With your emergency repair resolved and a cover plan in place, you’re now covered!

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Just want a repair?

Benefit from our lowest cost repair with a cover plan. Don’t want a plan? Pay an additional fee instead.

Are you based in Newcastle and require an emergency repair?

We are on hand to preview emergency boiler repairs in Newcastle and have specialist engineers in your area. Emergency Cover offers the services of professional accredited local engineers for your boiler, plumbing and electric repairs in Newcastle.

Emergency Cover specialise in home emergencies and we are confident in all emergency situations including:

  • Plumbing repairs
  • Heating repairs
  • Boiler repairs
  • Electrical repairs

Newcastle upon Tyne is a thriving City in the North East of England. With fantastic architecture, Universities and transport links, Newcastle has a strong property sector and a great range of shared housing and homeowners. Whether you are a homeowner or landlord, you have a responsibility to your tenants and family to keep the home safe and warm, and here at Emergency Cover, we can help with that.

Why Choose Emergency Cover

In times of emergency, prompt and dependable boiler and heating repairs are crucial, and this is exactly what emergency cover can offer in Newcastle.

We are proud to offer 24-7 homeowners assistance and guidance for emergency repair problems. At Emergency Cover, we are proud to offer the following emergency repairs and assistance in Newcastle:

  • A 12-month guarantee on repair parts that have been installed
  • Engineers accredited by Gas Safe/Safe Contractor
  • Swift and responsive service provided by local engineers
  • Fixed prices once a quote has been provided
  • 90% of repairs completed within a two-hour timeframe
  • A 24/7 helpline ensuring you always have someone to reach out to.

Find Local Emergency Repairs in Newcastle

If you find yourself looking for an effective emergency repair specialist in Newcastle, choose Emergency Cover. As a landlord or homeowner, it’s important to find a home cover care plan in Newcastle, to prevent stressful emergency situations.

Whether you are looking for urgent boiler repair in Newcastle, or emergency plumbing repairs, Emergency Cover is on call around the clock to keep your property running smoothly. With over 20 years of experience in the home emergency sector, we can ensure you are certain you are covered for any home emergency in Newcastle, whether it’s emergency plumbing, heating, or electrical.

Locations we cover

Just a few of the locations we cover across the UK.

Frequently Asked Questions

How much with the repair cost me?2023-12-14T15:05:44+00:00

Your repair will cost £99

What’s included in this repair cost?2023-12-14T15:08:52+00:00

For Gas and LPG boilers, call out, labour and parts are included.

For Air Source Heat Pumps, parts are not included and will be charged extra.

What if the repair can not be fixed?2023-12-14T15:20:07+00:00

We will advise you on your options depending on the issue.

On average, 73% of repairs do not need parts and 9 out of 10 repairs are completed within 2 hours.

I just want a repair, not a cover plan2023-12-14T15:22:09+00:00

This Repair & Cover Plan grants you access to our cheapest repair cost when you take out a cover plan afterwards.

If you chose not to take out a cover plan, you may need to pay an additional charge depending on the repair.

Can I choose the cover plan?2024-05-05T20:51:48+01:00

Yes, however our team are here to advise on which plan may best suit you depending on your heating system and it’s general age and condition.

Can I cancel my cover plan?2023-12-15T13:34:02+00:00

You can cancel any cover plan at any time. However, plans cancelled within 90 days of being taken out after a repair will incur an additional charge, depending on the type of repair you had.

Do I need to take out a cover plan before you can fix my fault?2023-12-15T11:14:24+00:00

No. With our Repair & Cover Plan service, we’ll endeavour to repair your fault asap. Once fixed, our team will discuss your cover plan options with you.

What areas of the country do you cover?2023-12-15T13:26:02+00:00

We have engineers on standby throughout the country, ready to respond to your emergency.

How much will we pay if we opt to just have the repair carried out?2023-12-15T13:33:11+00:00

The cost of your repair, without taking out a cover plan afterwards, will depend on the work carried out. We can advise on an estimate over the telephone before you book in an engineer so you can make an informed decision before committing to a repair.

For total peace of mind, and a fixed price, take out a cover plan for a minimum of 90 days following your repair and pay nothing else.

Do you repair faults with Air Source Heat Pumps?2023-12-15T13:31:41+00:00

Yes, for just £99, we will diagnose the issue and if no parts are required, fix your issue at no extra cost. If parts are needed, we will advise on a cost for these parts whilst ensuring the rest of the repair is included within this fixed price repair.

Do you guarantee repairs?2023-12-15T13:35:34+00:00

All repairs are guaranteed for 12 months and are carried out by qualified and registered engineers. Parts are covered by the manufacturers guarantee.

I smell gas, what do I do?2023-12-15T13:37:38+00:00

Smell gas? Act quick! Call us now on 0333 034 6641.

I need a repair but I’m already a cover plan customer2023-12-15T13:40:32+00:00

If you are an active cover plan customer, first check if your plan covers the fault you are experiencing.

If unsure, call us on 0333 034 6641 with your plan details and covered address to hand.

If covered, and you selected a £0 call out plan, we’ll come out and fix your fault as no extra cost.

Simply call us to book in a repair visit.

Why Choose Us?

  • Cover for any kind of home emergency
  • Gas Safe registered engineers
  • Zero callout costs available
  • All work guaranteed for 12 months
  • 24/7 UK manned customer helpline

Call Us On 0333 034 6641

Repairs stats at a glance

  • 75% Fixed in 1 hour
  • 90% Fixed in 2 hours
  • 73% needed no parts

How is your home heated?

Is your home heated with a traditional Gas or LPG boiler, or an Air Source Heat Pump?

Gas or LPG Boiler

What’s a Boiler?

Air Source Heat Pump

What’s an Air Source Heat Pump?

Our Services

Emergency-Cover.com

Emergency? Call Us Now On 0333 034 6641

Get covered from just 32p a day with our range of boiler and air source heat pump plans.

For homeowners and landlords

Emergency-cover.com is a trading name of Elite Energy Personnel Ltd. Registered address is Unit 7, Genesis Park, Rotherham, S60 1DX. Company number 09971569.

Website by The Micro Agency

Sime logo

In partnership with Sime

Accreditations

Central Heating System

System Only Cover

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

We even throw in an annual service of your boiler or heat pump.

General Enquiry

Use this contact form if you have a general enquiry or email info@emergency-cover.com.

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Inclusions

Annual Air Source Heat Pump Service

  • Check operation system settings
  • Clean heating system filter
  • Check external evaporator heat exchanger
  • Check system expansion vessels
  • Check hot water pasteurisation settings
  • Record system operation parameters
  • Service report detailing system status and any possible remedial works

Heating Controls

Repairs to your heating controls (thermostats, frost stats, clocks, timers and programmers).

Central Heating

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

Plumbing Pipework

Repairs to leaks on the hot and cold water pipes inside your home between the stopcock and your taps or appliances.

Home Electrics

Repairs to the mains wiring & electrics  which includes circuit breakers, fuse boards, switches and sockets inside your property that connect to the main supply.

Taps, Toilets & Drains

Repairs to faulty taps, toilets and drains.

Emergency Cover can help with blocked or leaking internal or external drains that you are responsible for within your boundary.

Parts

This plan does not include parts. If parts are required, these will be quoted before the repair is completed.

Air Sounce Heat Pump

What’s included in an Air Source Heat Pump service and repair cover?

With this option, you’ll have access to all of our air source heat pump covers.

Every cover option includes both an annual service and repairs.

Air Sounce Heat Pump

Annual Air Source Heat Pump Service

  • Check operation system settings
  • Clean heating system filter
  • Check external evaporator heat exchanger
  • Check system expansion vessels
  • Check hot water pasteurisation settings
  • Record system operation parameters
  • Service report detailing system status and any possible remedial works

Air Sounce Heat Pump

What is an Air Source Heat Pump?

An air source heat pump is a heat pump that is situated outside of a property; it uses the same vapor-compression refrigeration process and much of the same equipment as an air conditioning unit, but in the opposite direction. Warm air is captured from the air outside and used to heat water, which is then pumped around your property via pipework to your radiators.

How much is a boiler repair

What’s a Boiler?

Boilers heat water, which is distributed via pipes to heat radiators within your home. Boilers are fueled by gas, LPG or oil and are typically placed within the home. Most homes in the UK are heated via gas and we provide emergency cover for gas and LPG boilers, but not oil boilers.

Emergency-Cover.com

Exclusive Add-ons

Extend your cover with these optional add-ons, exclusive to Complete Cover plan customers.

Roof Protection

Supplying and securing a temporary tarpaulin sheet in the event of extreme winds (in excess of 55mph) which have directly caused damage to the tiled pitched roof over your main residence resulting in water ingress.

Covered Address

This is the address that will be protected by the plan you are selecting.

Call Out Charge

The call out charge you pay is the amount per claim so no matter how many times an engineer visits for the same problem – you’ll only pay once!

However, if your claim is for a different issue, you’ll need to pay another call out charge.

Select ‘No call out charge‘ to remove this charge for every claim.

Inclusions

Annual Boiler Service

  • A visual check of the boiler
  • A flue gas analysis & efficiency test to check your boiler is operating correctly
  • Removing the boiler cover and inspecting it, if necessary
  • Checking and adjusting the system pressure, if required
  • Cleaning the condensate trap, if necessary
  • Check the boiler is firing up and shutting down safely
  • Checking that the ventilation & flue are in accordance with current Gas Safety Regulations

Please note: Oil boilers are not covered.

Landlord Gas Safety Certificate

All landlord emergency cover plans include an annual landlord gas safety certificate.

Heating Controls

Repairs to your heating controls (thermostats, frost stats, clocks, timers and programmers).

Central Heating

Repairs to your heating system which includes pumps, valves, radiators, pipes, fittings, hot water feed and expansion tank.

Plumbing Pipework

Repairs to leaks on the hot and cold water pipes inside your home between the stopcock and your taps or appliances.

Home Electrics

Repairs to the mains wiring & electrics  which includes circuit breakers, fuse boards, switches and sockets inside your property that connect to the main supply.

Taps, Toilets & Drains

Repairs to faulty taps, toilets and drains.

Emergency Cover can help with blocked or leaking internal or external drains that you are responsible for within your boundary.

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